I checked the calendar on my smartphone one more time. My coworker was running late. We were supposed to meet for coffee early in the morning before our schedules got too crazy. We needed to come to agreement on a key section of our project plan.
He’s normally an obsessively punctual person so I was surprised when I didn’t immediately see him in our company cafeteria and even more surprised when he showed up fifteen minutes late looking flustered with his bag flying behind him and his shirt tail sneaking out of his pants. He apologized and explained that it had taken everything he had to get out the door.
I told him to get his coffee and take a few minutes and we could start when he was ready. When he came back he told me that his 6-year-old son and 10-year-old daughter both had meltdowns and didn’t want to go to school. He ended up making matters worse by screaming at the two of them. Everything went downhill from there.
I told him that I could relate and shared that I’ve had more than a few parental failures in my day. We chatted about our families for a few minutes and then quickly tackled our work issue.